FAQs

I have just placed an order, when will it be dispatched?

We try our best to deliver items as quickly as possible. Once your items are dispatched, a confirmation email will be sent to you containing your tracking details. Our UK delivery times are within 3-5 days from dispatch date.

Can I cancel my order?
You are able to cancel your order within 24 hours of purchase. Please note that we cannot process returns once your parcels are already on the way to you. Please wait to receive your parcel, then contact us to arrange a return . See our Return & refund policy here for more information

I am not in love with my order, can it be returned? What if there is an issue?
If you do not like your order, you can return it to us. Please see our Return & Returns policy here for more information.

    I have entered an incorrect address what do I do now?
    If you have miss-spelled or auto filled in an incorrect address, please contact us within 24 hours with the correct details.  Unfortunately due to the quick processing of orders, no refund will be given after the 24 hours of incorrect submission as it is highly likely that we may have shipped out your parcel. 

    I have a question that wasn't answered, can you please help?
    Absolutely! we will be happy to assist you in any way we can. Please contact us and attach your order number and the details of the query.

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